Privacy Policy

Please read this privacy policy (the “Privacy Policy") carefully to learn how we handle your personal information. 

In this Privacy Policy HIREON PORTAL a company established under the laws of the United Arab Emirates and registered with the Economic Department of the Government of Dubai with Licence No 890886 shall be hereinafter referred to as ("Hireon", "We", "Us" along with all grammatical variations, unless the context of this Privacy Policy requires otherwise) and all visitors and users registered on the website shall be hereinafter referred to as ( “Buyer”, “Freelancer”, “Agency”, “You”, “Your”, “User”) as the context may require.

Please go through this Privacy Policy carefully before accessing, using, obtaining or availing any services from our website (hereinafter referred to as the “Website”). You are requested to refrain from using the Website and/or from availing any of its services through any other medium if you do not consent with this Privacy Policy.

Hireon reserves the right to cancel, modify and replace this Privacy Policy at any time at its sole discretion without prior notice. It will be your responsibility to keep yourself updated with this Privacy Policy from time to time and there may not be an intimation given regarding any such changes. By using the Website and/or by availing any of its Services, you agree to give your unconditional acceptance to this Privacy Policy.


For the purpose of this Privacy Policy; the following terms shall have the meanings as stated below:

a.   “Agency” means and includes a business entity holding a valid trade licence issued by the Government of UAE, offering its services on Website by creating Picks.
b.   “Buyer” means the user who purchases the services of any Freelancer and/or Agency from the Website.
c.   “Freelancer” is an individual who offers services on the Website in an individual capacity by creating Picks as per the terms of this Terms of Service.
d.   “Pick” is a short profile that the Agency and the Freelancer create on the Website that outlines details that pertain to the services offered and sold by the Agency and Freelancer to the Buyer through 

What information is collected from you?

We collect information that you provide us when you use our Website and from other sources. We have enlisted the types of personal information we collect about you; that include the following: 

●   Details that you provide us when you register on our Website;
●   Details you provide when completing your profile on our Website including your name, profile pictures, etc;
●   Information about your electronic device such as computer/laptops and your visits to and use of this Website including your IP address, browser type, and its version, geographical location,  operating system, referral source, duration of visit, number of page views and navigation paths of the Website;
●   Details that you provide on our Website to subscribe our email notifications and/or newsletters which includes your name and email address;
●   Details that you provide to us while using our Website, or any other transactions entered by you through our Website;
●   Information and details that you post on our Website for publication on the internet which includes your user name, profile pictures and the content of your Pick;
●   Information and documents contained in or relating to any communication that you send to us or send through our Website;
●   We may also request documents to verify your personal information, such as a copy of your government-issued identification or photo or a billing statement for payment processing;
●    Any such information that you choose to send to us.

When is the information collected from you?

We collect information from you:

●    When you register on our Website as a Freelancer/Agency;
●    Use services of any Agency or Freelancer from our Website;
●    Respond to our survey or marketing communication;
●    When you browse through our Website.

How is the information collected used?

We collect information from you so that you can receive benefit of our Website; subject to this Privacy Policy and your data preference, we may use the information we collect for purposes such as:

●    For administration purpose or to improve our Website to serve you better;
●    To respond to your customer service requests;
●    For following up with you after correspondence through various modes such as live chat, email or phone inquiries;
●    For sending you statements, invoices and payment reminders, and for collecting payments from you;
●    To send you information which relates to non-marketing and marketing, which we think may be of interest to you;
●    To provide the third parties with statistical information about our users as needed;
●    For keeping our Website secure and preventing fraud;
●    For verifying compliance with the Terms of Service governing the use of our Website.
●    For meeting our legal, regulatory and tax reporting obligations;
●    Communicate with you about our Website such as notifications of changes and updates, data or  information security breaches, and to provide you with our customer support;
●    For creating or distributing promotional and marketing material, with your explicit consent that is relevant to you;
●    For quality assurance and training purposes;
●   To promote and market our services and our Website (any social media pages operated by us such as Facebook, Youtube, Instagram, Snapchat, Twitter,  etc.) and
●    Any such use that is identified to you while collecting your personal information or may be reasonably contemplated by this Privacy Policy and our Terms of Service.

We will not share your details & personal information with any third party without your express consent, for the purpose of the Third party’s direct marketing.

All our website’s financial transactions are handled through our payment services providers. We will disclose your information with our payment service providers only for the purposes of processing payments made by you through our Website, and for purposes such as refunding payments.

Retention of Information

We shall keep your information only so long as it is necessary to fulfil the purposes of its collection. In some cases, however, we may keep your personal information for a longer period of time.

We will keep personal information for the following reasons:

●    For completion of our obligations and as long as it is necessary and relevant for our operations. E.g. to keep an accurate record of your dealings with us in the event of a complaint or challenge; and
●    In the case of personal information from closed accounts we may retain information to comply with laws which are applicable to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce Terms of Service of our Website, and take any other action as applicable.

External Links

This Privacy Policy only applies to the information collected by our Website. Kindly be informed that the Website might contain links to third-party sites, and that any information you supply to other websites, as well as any use of your information by those websites, is not under the control of HIREON and is not covered by this Privacy Policy. You should read each site's privacy rules before proceeding. The third party Terms of Service and Privacy Policy are not under our control, and we have not checked their adequacy. As a result, you should read them before entering any personal information.

For Children

This Website is only available and given to individuals for usage or access who are at least 18 years old and/or of legal age and fulfilling all other requirements as per the law which are required for a legally binding contract. Minors under the age of Eighteen (18) are only permitted to access the Website with the approval of a parent or legal guardian who owns an account on the Website and takes responsibility for the child’s use/access of the Website. Our Website is not available for minors under the age of Eighteen (18). We do not intentionally collect personal information from children under the age of Eighteen (18). Parents and guardians should monitor their children's actions at all times. If we discover we have obtained or received personal information from a child under the age of Eighteen (18), we will delete it.

Security and Disclaimer

Through industry standard technology and internal procedures, we implement technological and organisational measures to protect the security of the Website, our services, and personal information, as well as to prevent unauthorised access, loss, misuse, modification, destruction, or damage to it.  Furthermore, any third party processing your personal information is contractually obligated to maintain the security and integrity of your personal information in a secure manner. However, data transmission over the internet is not totally secure, and while we will do everything possible to protect your personal information, we cannot guarantee the security of any data provided by you provided by you on the Website. We endeavour to utilise tight protocols and security mechanisms to try to prevent unauthorised access after we've received your personal information. Users who register on the Website undertake to keep their password confidential and not divulge it to anyone else. On request, we may give further information about our data security processes.


A cookie is a small file that asks permission to be placed on your devices eg: a computer's hard drive. Cookies are used by us to identify which pages are being used. Cookies help us to remember your actions and preferences ( such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them, whenever you log in to the Website. Cookies enable us to provide you with a user-friendly Website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not provide us access to your computer or any information about you, other than the information you choose to share with us. You have the choice to enable or disable cookies. Most web browsers automatically accept and enable cookies, but you can usually modify your browser setting to decline and disable cookies if you prefer. However, this may prevent you from getting the benefit of all features of the Website.


We assure you to take all reasonable steps within our control to ensure that the personal information we hold about you is complete, up-to-date & accurate. However, we also depend upon you to inform us of any changes to your personal information.

Contact Us

If you have any queries (or comments) concerning this Privacy Policy you can connect with our team at